FAQs

Wholesale Pricing and Order Placement

  • Email business URL, and a copy of your business license to hello@thegrowingcandle.com
  • Approval email will contain bulk pricing details. 
  • Place order by emailing order summary to hello@thegrowingcandle.com 

Contact Us:

  • The Hyggelight Team: hello@thegrowingcandle.com

Legal Disclosure

  • Hyggelight™ and The Growing Candle™ are protected trademarks of Hyggelight LLC
  • The Growing Candle has a pending US patent application

Candle Burning Instructions

Read the warning label on the bottom of the container before first use. Trim wick to 1/4” before every light. During the first burn, allow the entire top layer of wax to liquify, to prevent “channeling” from occurring during future uses. Do not burn the candle for more than 4 hours at a time.

Candle Wax Removal Instructions

When you are finished with your candle remove as much of the wax as you can with a damp rag. If necessary soften remaining wax with a hair dryer then wash with soap and water.

Seed Paper Instructions

Soak seed paper wrap in water for 48 hours before planting. Fill your ceramic pot 3/4 of the way with soil. Tear seed paper into small pieces and place on soil, then lightly sprinkle soil on top to fully cover. Keep moist until seed paper sprouts, then water as needed. The paper contains 11 different varieties of wildflower seeds. You should see sprouts within 24-48 hours but some of the varieties take 3 weeks to germinate. Keep plants in front of a sunny window. 

 How long will it take for my candle to ship?

Your package will be shipped within 1 full business day of when your order is received. Orders placed before 11:59am on business days will often be deployed same-day. For example, orders placed on Friday, Saturday and Sunday will be shipped by EOD Monday. Orders placed after 12:00 pm Monday will be shipped EOD Tuesday and so on. 

Who makes the candles and what are the quality standards?

All of the candles are hand poured in small batches in our studio in Toledo Ohio. We only use the highest quality waxes, wicks and fragrance oils.

Is Hyggelight a subsidiary of a large company or franchise?

No, Hyggelight is a small family business based in Toledo, Ohio.

I’m worried about receiving a candle that is too overpowering, how strong/light is the scent?

When scenting our candles, our goal is to mimic the scent of the desired herb or plant. Many natural scents can begin smelling soapy or resembling cleaning products when they are too strong (lavender is a perfect example of this). We take every precaution to avoid this. To learn more about our scents, read the “fragrance” page on our website.

What if I don’t like the scent once it’s delivered?

We offer free exchanges on all of our candles. If you don’t love the fragrance or pot its contained in, simply send an email to hello@thegrowingcandle.com with your request and the scent or pot you would like it replaced with. For details, visit our "Shipping and Returns" page below. 

 

What types of seeds are in the seed paper for each pot?

Our seed paper contains a blend of wildflower seeds which has a 70% germination rate. So even if you don’t have a green thumb, you’ll have a good shot at getting these to grow. Seed Variations Included: Candytuft, Corn Poppy, Five Spot, Catchfly, English Daisy, Baby Blue Eyes, Siberian Wallflower, Scarlet Flax, Zinnia, Sweet William Pinks, Gloriosa Daisy, Spurred Snapdragon, and Black-Eyed Susan.

 

Does Hyggelight make the pottery?

Our pottery is handmade, just not by us. We order all of our pots from a distributor who collects them from all over the world.

How to remove fingerprints and oily residue from the Oliver Pot.

Lightly apply coconut oil to remove fingerprints and enhance the pots natural beauty.