Shipping policy
Shipping Information
We work hard to ship your order quickly so you can start enjoying your candle as soon as possible. Please note that processing time and shipping time are separate. Delivery estimates begin once the order has shipped.
Processing Time
In-stock orders typically leave our facility within 1 business day. During high-volume periods (such as Christmas, Black Friday, Mother’s Day, or flash sales), processing may take 2-3 business days.
If an item is temporarily out of stock, it will ship within 3 business days once available.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Rates
We currently ship within the United States only.
- Flat Rate Shipping: $6.99 (estimated 1-4 business day transit) for orders $0 - $74.99
- Free Shipping: Orders $75 and up (estimated 1-4 business day transit)
Shipping times shown at checkout are carrier delivery estimates and do not include order processing time.
Address Accuracy
Please make sure the shipping information you provide is accurate when placing your order.
If you notice an error on your confirmation email, contact us as soon as possible. If your order has not shipped yet, we will gladly update the address.
If an order is returned to us due to an incorrect shipping address, it can be reshipped once the correct address and a new shipping fee are provided. Refunds may also be issued minus the original shipping charges.
Shipping Carriers
We ship packages using USPS or UPS.
While we do our best to ship orders quickly, delivery times are determined by the carrier and may occasionally be delayed, especially during busy seasons.
If your package appears delayed, we recommend contacting the shipping carrier using your tracking number. If you need assistance, feel free to reach out and we will do our best to help.
International Orders
At this time, we are not accepting international orders.